View of the interiors of bar and lounge called The Nest View of the interiors of bar and lounge called The Nest

Gathering Safely

We can’t wait to welcome your next meeting or event to our Treehouse. To do so safely and cautiously, we’ve made some noticeable and necessary changes to our operations. We consulted with leading health experts and our new director of environmental health and safety to construct a plan in accordance with Public Health England and WHO guidelines that takes into account the complete experience for your gathering.

Your Arrival

All hotel guests will be welcomed with a wellness kit for their personal use, their luggage and packages will be sanitized using UV technology upon arrival, and guests will arrive to a sanitized and sealed guestroom. Guestrooms will be sanitized using both hospital grade agents and activated oxygen sanitizing agents and will remain unoccupied for a minimum of 24 hours in between guests.

Our Team

We're only as strong as our teams. Our team members will be equipped with their own hand sanitizer and personal protective equipment which will be worn at all times, will maintain a two-meter distance, and will employ operating procedures to ensure your comfort and safety at all times. Each team member will be trained on handling guest-facing materials and will undergo further health and safety courses prior to reopening our doors. Our Food & Beverage Team will also undergo health and safety training to ensure food is delivered and handled with new Public Health England guidelines.

Spaces & Catering

Updated spacious floor plans allow you to eat and meet at a safe distance from any other patrons. Our Housekeeping teams will be equipped with Public Health England approved cleaning products to disinfect all surfaces in your event space. Our serving team members will wear masks and gloves at all times, and our kitchen staff will practice rigorous cleaning processes. In addition, our management team has undergone ServSafe® certification, ensuring enhanced safety training and educational materials. As a precautionary measure, we will be eliminating all family style and buffet dining experiences. New curated menus have been specifically designed for safe catering. Attendees will undergo temperature screening, and glove and hand sanitizer stations will be available throughout our event spaces.

Enhanced Technology

Enjoy enhanced technology for hybrid meetings, including video conferencing, streaming capabilities, and increased bandwidth. We will offer contactless guest services including check-in, mobile key, television controls, menu ordering and payment, service requests, concierge support, front desk text messaging and check out (service availability may vary by stay dates). Download the Treehouse Hotels mobile app from the App Store or Google Play Store.

MaskSanitizerUV Wand