Club House Suite Seating Area

Connecting Clubhouse Suite & Lookout Twin

Settle into your home away from home in a spacious Connecting Clubhouse Suite & Lookout Twin, with sweeping city views including the BT Tower and 20 Fenchurch (a.k.a. the “Walkie Talkie Building”).

667 sq. ft | 61 sq. m

Check In
Wednesday 1 Dec
Check Out
Thursday 2 Dec

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Hotel Policies

Hotel Policies

Pay Now Rates: Non-refundable, fully pre-paid. You will not receive a refund on these rates, even with 24 hours notice or more of cancellation.

Pay Later Rates: 24 hours' notice is required for any cancellations on Pay Later Rates.

Unless you have booked a Pay Now Rate, or unless otherwise noted on confirmation, please let us know 24 hours before arrival if you have to cancel in order to avoid a penalty of one night's stay including VAT. If you simply don't show up, we will charge one night's stay including VAT to the credit card on file.

Our priority is and always has been the health and well-being of our guests and team members. That's why we're offering flexible cancellation for stays through September 30, 2021, so you can book with zero stress.

Standard VAT rates are applied to all reservations.

Book an early flight? Want to sleep in? We’ll do our very best to accommodate you – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay including VAT. Late check-out fees are as follows: £200 (including VAT) for late check-out before 15:00, full night's rate (including VAT) for late check-out after 15:00.

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules.

Check-in: 15:00
Check-out: 11:00
You must be age 18+ to book a room.

For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold £120/day on your credit card. There is a smoking fee of £500 per room or suite.

We’re so happy you and your furry friend have chosen to stay with us. We love all furry (and non-furry) creatures, and want to make sure you have an enjoyable stay with us. We also want to make sure you, and all of our guests, are safe at all times.

Below are our house rules:

  • Safety first. Pets must be kept on a leash or in a carrier while in public spaces in the hotel.
  • We understand that sometimes pets can act like animals (and wreck things). If that happens, you must assume responsibility for the costs for the repair of any damages or additional cleaning requirements, including labor costs.
  • If your room gets dirty, a £100 cleaning fee will be added at the end of your stay.
  • We’re all about exploring, but some places are off limits. Pets are not allowed in food & beverage areas or the fitness center.
  • A (human) guest must be present with their pet while any member of the hotel team is in their room.
  • Pets must be with a designated individual at all times, and not be left unattended – we don’t want lonely pets!

Our priority is and always has been the health and well-being of our guests and team members. Learn about the steps we're taking to ensure your health and safety here. In compliance with local regulations and Public Health England guidelines, some amenities and services may be limited or unavailable during your stay. Please note that signing a COVID-19 Acknowledgement, Waiver and Release is required at check-in.